PetAir Pro

Shipping
We carefully handcraft and inspect each piece. Please allow 5–7 business days for processing and dispatch. You’ll receive a tracking email once your order ships. We deliver worldwide, with shipping times depending on your location.

Returns
If you’re not completely satisfied, you may request a return within 14 days of delivery. Returned items must be unused and in original packaging. Return shipping is the customer’s responsibility, with a $10 fee deducted from your refund. Custom or personalized orders cannot be returned unless defective or damaged.

For return requests, please contact our support team at [[email protected]].